Kerrie

LIVE HONEYBEE REMOVAL What to expect…

LIVE HONEYBEE REMOVAL What to expect…

bee

Have you been informed of when we are coming to conduct the treatment?

If you are unsure when we will be arriving to carry out your treatment, please give us a call on 01483 273 478

Before we arrive

Is there anything I need to do before the technicians arrive?

Yes. Depending on where the bees are located, you may be required to clear certain areas of your property so that we can access them properly. This may include furniture or possessions which may be in the way of the area our technicians need to work. It will make our work a lot quicker and more efficient on the day if the area is clear. 

If there are access requirements such as cherry pickers or scaffolding, have you been informed of their arrival?

We make every effort to keep you informed through every step of your Live Honeybee Extraction, if you have not heard from us regarding access, please contact us as soon as possible.

Why is the access scaffolding or tower being delivered/ erected a few days before the removal?

A tower or scaffolding may be delivered/erected a few days before the removal to ensure there is no delays on the day of removal. There may also be a ladder for scaffolding left in the garden

On the day

Notify neighbours

A safe work area will be blocked off  for safety reasons and to ensure passers by are not stung. Please notify your neighbors beforehand of the removal to avoid any inconvenience.

Access to the house/building

We will need access to the house/building in case of honeycomb or bees coming down into the house.

Can I have the honey?

We can not give you any honey as we legally cannot guarantee it is safe to eat.

After Treatment

Why can I still see bee activity after the extraction has been completed?

Foraging bees which have been out collecting nectar whilst the removal was being carried out will return to the colony. Providing that proofing works have been conducted, they cannot get back in and they may cluster together near the original entrance or be hanging around the area attempting to gain entry. These will disperse over course of the next few weeks. External colonies will also be attracted to the strong smell of honey now that the area has been opened up, they will be attempting to steal the honey residue. (Why make it yourself, when you can steal it?)

 

When do I need to pay the balance of my outstanding bill?

Once all the works have been confirmed and completed as per your individual quotation, we will contact you for payment, alternatively you can contact us and get your final bill paid.

When will the scaffold/ cherry picker be removed?

Once all works have been completed, a quality check has been performed and final payment received, then we will arrange to have the access removed for you. We will inform you when they will be arriving to remove the scaffold or cherry picker

LEARNING CENTRE

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PEST TREATMENT What to expect…

PEST TREATMENT What to expect…

Have you been informed of when we are coming to conduct the treatment?

If you are unsure when we will be arriving to carry out your treatment, please give us a call on 01483 273 478

Before we arrive

Is there anything I need to do before the technicians arrive?

Yes. Depending on where pest species are located, you may be required to clear certain areas of your property so that we can access them properly. This may include furniture or possessions which may be up against the wall in each room to be treated, our technicians will need to spray along skirting boards and edges of any rooms where the pests are hiding.  It will make our work more effective and efficient on the day if the area is clear and all large furniture is moved. The treatment will not be as effective if we cannot treat these areas.

Do I need to be out the house during the treatment?

Yes. You are required to be out of the house on the day for the entirety of the treatment process and up to 4 hours AFTER the treatment has been completed. This is due to the risk of inhaling or coming into physical contact with the chemicals used. Our technicians are fully trained and equipped to use these chemicals.  We will inform you when the treatment has been completed and when you will be safe to enter the property again.

Do my pets need to be out of the house too?

Yes. Any pets must also be out of the house during treatment as they are as much at risk as you are. Please arrange before the date of your treatment for any pets to be out of the property once the technicians arrive.

I have had Clothes Moth in my wardrobes/drawers, what do I need to do with my clothing?

Although we can provide insecticidal treatments to any rooms and loft spaces, we may not necessarily be able to treat clothing directly. It is best practice to wash these items yourself at a high temperature (60 degrees). Please check they will not damage in a hot was beforehand. Alternatively get them professionally dry cleaned or you can freeze the items by placing them in a chest freezer or equivalent for one week. This will ensure that any adult moths or eggs are eradicated without the need for professional grade insecticide.

I have bed bugs, do I need to throw my mattress away?

It is not necessary to throw out mattresses that have bed bugs. Treatments and special mattress covers are available to solve the problem. For more information call us on 01483 273 478

After Treatment

What do I need to do once the treatment has been completed?

Depending on the treatment provided it may be necessary to be out of the house for up to 4 hours once the treatment has been conducted. Try to avoid the areas treated where possible, although it is safe to enter the house and the residual sprays should be dry, the active chemical ingredient will still be present on the surfaces, this is to ensure that any insects that crawl over the treated area come into contact with the insecticide and will be active for 12 weeks-6 months to ensure continued results. If any surfaces are still wet, avoid contact until dry.

Can I clean the area after treatment?

No. To ensure that the treatment is as effective as possible, it is advised that you do not hoover or clean the treated areas for as long as possible or at least a minimum of 4 weeks. This ensures that the treatment has enough time to work and that the insects come into contact with the treatment.

My property has been treated for Bed Bugs; do I need to stay out of the house?

No. When treating Beg Bugs it is very important that you stay in the house after treatment. Bed Bugs feed on blood and will come out at night and feed on whoever is in the bed at the time, if no one is present the eggs and adults can lay dormant for up to 1 year until they detect the presence of food, this means that they won’t come into contact with the treatment and therefore any infestation will not be eradicated. This means it is vital for the success rate of the treatment that you stay living in your house and sleep in your bed.

I have had a flea treatment done, but I am still seeing fleas around.

It is normal to see activity for up to 4 weeks after treatments. This is a normal minimum active life span of the treatment. Therefore additional treatments are pointless within this time frame. After treatment it may seem to make the problem worse, this is due to the insecticide agitating the insect. When controlling pests, both physical and pesticide treatment should be used where possible.

LEARNING CENTRE

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WASP & HORNET TREATMENT What to expect…

WASP & HORNET TREATMENT What to expect…

Have you been informed of when we are coming to conduct the treatment?

If you are unsure when we will be arriving to carry out your treatment, please give us a call on 01483 273 478

Before we arrive

Is there anything I need to do before the technicians arrive?

Yes. Our technician needs access to the area where the nest is located in order to conduct the treatment. This includes opening side gates to access rear gardens or informing us of any gate codes if you are not going to be in. If the nest is located in the loft DO NOT open the loft hatch, as the wasps or hornets will be attracted to the light and can come down into the house.  It is best to steer clear of any nests as the wasps/hornets inside can be very aggressive. Our technicians have the correct protective clothing to prevent stings so please leave them to deal with the nest and do not approach the area.

Do I need to be in the house during the treatment?

Yes. Even if the nest is located on the outside of the building, it is important that we can still access inside. Our technicians will need to see what is on the other side of the wall or part of the building where the nest is located to ensure that no chemicals leak into the building accidentally. If it is in an uninhabited area where this does not apply e.g. hanging from a shed or in the ground, then inside access is not applicable.

How does the treatment work?

The treatment will be directly applied to the nest using specialist equipment. This is usually in powder or liquid form and applied via a pump or aerosol. There are several types of insecticide used in professional pest control services, these include but are not limited to:

  • Ficam D – This is a Bendiocarb that works by disrupting the normal functions of an insect’s nervous system and may kill them by either contact or ingestion.
  • Vulcan P5DP – This is a natural Pyrethrin product that works again by affecting the nerve cells of the insect causing hyperexcitation which causes loss of motor coordination.
  • Diatomaceous Earth – This is a fine powder made of natural sedimentary rock, clays and minerals, it works by absorbing the lipids from the exoskeleton of the insect. This exoskeleton acts as a barrier to avoid the loss of water, contact with DE damages this layer and causes dehydration.

After Treatment

Why am I hearing increased activity after the technicians have been?

It is not unusual to still see activity up to 7-10 days after treatment, this is due to the adult wasp who have come into contact with the insecticide dying off, but the eggs inside have not. These then hatch and grow into adult wasps, they will then leave their cells and come into contact with the insecticide and die off. This process itself takes several days.

As you can imagine the wasps/hornets probably aren’t too happy about their nest being poked and prodded, so it is best to stay well away from any treated nest. Even the presence of the pest control technician will agitate them. The activity levels will also be dependent on the insecticide used, Vulcan P5DP for example causes hyperexcitation in the insect by increasing its metabolism making them much more active.

I have had the nest treated, but the dead nest is still there, does this need removing?

No. Once all the activity in the nest has ceased and it is effectively ‘dead’ then there is no harm in leaving the nest where it is. If you wish to have it removed permanently then, for an additional fee, we can remove the entire nest for you, DO NOT try and remove the nest yourself, it will still contain the insecticide used and the appropriate personal protective equipment must be worn. This is also ‘contaminated waste’ and must be disposed of by a registered disposal company.

It has been 7-10 days since the treatment, but I am still seeing activity, what should I do?

All wasp or hornet nests that we treat carry a guarantee for the entire season (July-October). If after the 7-10-day grace period, you are still seeing activity in the treated nest then please contact us to get this retreated for free!

LEARNING CENTRE

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RODENT TREATMENT What to expect…

RODENT TREATMENT What to expect…

rat control & removal

If you are unsure when we will be arriving to carry your Treatment or have any other concerns, please give us a call on 01483 273 478

Before we arrive

Is there anything I need to do before the technicians arrive?

Yes. Depending on where the rodents are located, you may be required to clear certain areas of your property so that our technicians can access them properly, anything which prevents access may decrease the effectiveness of the treatment. These areas are known as ‘Harbourage’ which is anywhere where pests can shelter and feel safe, clearance of these areas helps to stop pests being attracted to your property. If there is anything that may be contaminated by the rodents coming into contact with it, do not move it as it will pose a health risk to yourself if touched.

Do I need to be in the house during the treatment?

Yes. During the initial survey visit and the entirety of the 3 Stage Treatment, it is much better for the success of the treatment if you are also present at the property to discuss what you have seen or heard and where you believe the activity to be. This will greatly help the technician to determine what species may be to blame and how best to resolve your pest issue.

What will the technician actually do?

All of our technicians are BPCA Level 2 trained which is the industry standard qualification required to be a licenced pest controller. They have a wide range of knowledge and experience and will always try to give you the best advice and service possible to solve your pest problem. On an initial survey visit for rodents, the technicians will require as much access as possible to all areas of your property. Rodents are very intelligent animals and can access all sorts of areas of your home in various ways, so it is important for our technicians to access as many areas as possible to check for activity. These areas include, the external boundary of the property, any internal and external service cupboards, the garden, all loft spaces, the kitchen (specifically under the units), airing cupboards and many more areas. Our technicians will conduct a thorough survey of the entire property and report back any findings in their report.

After Treatment

Why am I hearing increased activity after the technicians have been?

Depending on the type of treatment the technicians have provided there may be increased amounts of activity. This will be due to the fact that the technician has placed bait down which will attract any rodents in this immediate area. The noise should decrease over time as the rodents will hopefully have eaten the bait.

I have found the dead body of a rodent on my property, what should I do?

The best thing to do in this situation is to call us to remove it, especially if we have used bait during the treatment. The rodent body will be contaminated with the bait and poses a danger to pets, such as dogs scavenging predators or birds of prey. If you see a dead body on your property and it poses a risk to yourself, children or pets then please collect it (without it coming into contact with your skin) using a plastic bag and put it in a safe place until we come out and collect it.

Can my child or pet be at risk if they come into contact with the bait, what should I do if this happens?

Every care is taken to minimise the access children and pets have to any bait used on your property, bait is placed in areas where little hands or greedy mouths cannot get to, however, accidents can happen. To prevent this further the manufacturers make these products with a ‘Bittering Agent’ which gives the bait a very unpleasant bitter taste to anything other than rodents, reducing the chance of it being eaten.

As these products are made for creatures much smaller than common pets or humans the amount of bait required to have any kind of detrimental effect is much higher. Regardless of this fact, if any bait does get consumed Vitamin K is the associated antidote to the anticoagulant active ingredients found in the type of bait we use. This information will be listed on your treatment report and must be shown to a doctor or vet so that they may administer a Vitamin K shot to reverse the effects.

If it is a simple matter of direct skin contact, simply wash the area with warm soapy water before eating or drinking.

LEARNING CENTRE

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Wasp Nest Treatment

Wasp Nest Treatment

Wasp nest treatments are necessary if your wasp nest is in an inconvenient place and may cause harm to you or those around you.

LEARNING CENTRE

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Electronic Fly Killer Service

Electronic Fly Killer Service

Electronic fly killers (EFK) are an excellent choice for food areas as well as safe for loft spaces. Great for combatting cluster fly issues.

LEARNING CENTRE

Choose a topic below for a range of articles, images and videos on all things relating to pest control and prevention and of course PGH Pest Prevention.